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June 2020

Building an e-commerce analytics dashboard

Building an e-commerce analytics dashboard case study

The client was looking for improved insights into their Amazon customer order patterns, item turnover rate, and overall sales performance. As they weren’t interested in expensive, pre-built software, the client turned to AWS IQ and partnered with Southend Solutions to build a scalable, robust, and affordable platform to use for their business.

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As they weren’t interested in expensive, pre-built software, the client turned to AWS IQ and partnered with Southend Solutions to build a scalable, robust, and affordable platform to use for their business.— James Barney, Southend Solutions

James made himself readily available to the client by phone and through timely responses on AWS IQ. He quickly proposed a solution involving pay-per-use, serverless technologies like AWS Lambda, AWS SQS, Aurora RDS Serverless, AWS S3, and Amazon QuickSight. James’ ability to understand the business’s needs and translate those into an innovative solution resulted in a monthly bill 20 times less than any other available online service.

The client’s data was available in the Amazon Marketplace but the format did not allowed for advanced analytics. James built a data pipeline from the Marketplace to SQS and a processing Lambda function. That Lambda inserted new or modified records into the Aurora Serverless database. From there, a QuickSight hourly process consumed all the new data and automatically updated all visualizations, tables, and insights that James built for the business. The client received a daily report scheduled from QuickSight that shows detailed sales history and sales forecasts using machine learning and artificial intelligence. Those reports power their business’s warehouse inventory, directly impacting bottom line.

James Barney

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